Legal
Terms of service
Effective September 17, 2026
These Terms of Service govern your access to and use of opencompany’s websites, hosted product, agents, integrations, and related services. By accessing or using the services, you agree to these terms. If you use opencompany for an organization, you represent that you have authority to accept these terms on its behalf.
Eligibility and accounts
You must be legally able to enter into a binding agreement and use the services in accordance with applicable law. You must provide accurate account information, protect your sign-in credentials, and promptly tell us about suspected unauthorized access.
A workspace administrator may manage membership, settings, integrations, billing, and access to workspace content. If you join an organization’s workspace, that organization may control your account within the workspace and access or manage content you create there.
The services
opencompany provides tools for working with AI agents, conversations, tasks, workflows, knowledge, code, and connected services. We may add, change, or discontinue features as the product develops. We will provide reasonable notice when a change materially reduces paid functionality, where practicable.
Some features may be labeled beta, preview, experimental, or similar. Those features may be incomplete, change without notice, or be withdrawn at any time.
AI and automated actions
The services use generative AI and other automated systems. Outputs may be inaccurate, incomplete, outdated, or unsuitable for your circumstances. You are responsible for reviewing outputs and deciding whether and how to use them.
Agents can take actions in opencompany or connected services when enabled. You are responsible for the instructions you provide, the permissions and approval modes you configure, and the consequences of approved actions. Do not rely on the services as a substitute for professional legal, medical, financial, or other expert advice.
Connected services
You may connect opencompany to third-party services such as Slack, GitHub, email, calendars, or model providers. You authorize opencompany to access and act on those services within the permissions you grant and the instructions you provide.
Your use of a connected service remains subject to that provider’s terms and policies. We do not control third-party services and are not responsible for their availability, security, functionality, or changes. You must have all rights and permissions needed to connect an account and allow the requested processing.
Your content
You retain ownership of prompts, files, messages, code, workspace materials, and other content you submit to the services. You grant opencompany a limited, worldwide license to host, copy, transmit, process, display, and modify that content only as needed to provide, secure, support, and improve the services.
You represent that you have the rights needed to submit your content and instruct us to process it. You are responsible for your content, including content an agent sends to a connected service at your request. Our handling of personal information is described in the privacy policy.
Acceptable use
You may not use the services to:
- Break the law, violate another person’s rights, or facilitate harmful conduct.
- Access accounts, systems, conversations, or data without authorization, or bypass security, permissions, rate limits, or access controls.
- Distribute malware, interfere with the services, probe for vulnerabilities without authorization, or impose an unreasonable load on our systems.
- Send spam, deceptive communications, harassment, or content that exploits or harms people.
- Use outputs or automated actions to make unlawful or high-impact decisions about a person without appropriate human review.
- Resell, sublicense, or provide the services to third parties unless we agree in writing, or use the services to build a substantially similar competing product in violation of applicable law.
Paid services
Prices, included usage, billing intervals, and plan limits are presented before purchase. You authorize us and our payment provider to charge the payment method on file for recurring fees, usage charges, applicable taxes, and other amounts you approve.
Subscriptions renew for the stated billing period until canceled. You can cancel future renewal through the available billing controls or by contacting support. Cancellation takes effect at the end of the current paid period unless stated otherwise. Payments are non-refundable except where required by law or expressly stated at purchase.
Our intellectual property
We and our licensors retain all rights in the services, branding, designs, documentation, and technology other than your content. These terms give you a limited, non-exclusive, non-transferable right to use the hosted services while your account is active and in compliance with these terms.
Parts of opencompany are available under open-source licenses. Those licenses govern the applicable source code and take priority over these terms for that code. Feedback you provide may be used without restriction or compensation to improve opencompany.
Suspension and termination
You may stop using the services at any time. We may restrict or suspend access when reasonably necessary to prevent harm, address a security risk, comply with law, respond to nonpayment, or investigate a material violation of these terms. We may terminate access for a material or repeated violation.
After termination, your right to use the services ends. Provisions that by their nature should survive will remain in effect, including provisions concerning ownership, fees owed, disclaimers, limitations of liability, and responsibility for prior use.
Disclaimers
To the maximum extent permitted by law, the services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the services or AI outputs will be uninterrupted, secure, error-free, accurate, or suitable for a particular use.
Nothing in these terms excludes warranties or rights that cannot legally be excluded.
Limitation of liability
To the maximum extent permitted by law, opencompany and its affiliates, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities arising from or related to the services.
To the maximum extent permitted by law, our total liability arising from or related to the services will not exceed the amount you paid to opencompany for the services during the twelve months before the event giving rise to the claim. These limitations do not apply where liability cannot legally be limited.
Changes to these terms
We may update these terms to reflect changes to the services, law, security practices, or our business. We will update the effective date above and provide additional notice when required. If you continue using the services after revised terms take effect, you accept the revised terms.
Contact us
Questions about these terms can be sent to support@opencompany.cloud. You can also visit our support page.